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Common questions

The shortcut does nothing

Open chrome://extensions/shortcuts and set a shortcut for “Activate the extension”. On Mac use ⌘+J. On Windows use Ctrl+J.

How do I open the assistant?

Click the extension icon in the Chrome toolbar. The writing assistant opens in the browser side panel beside the current page.

Does a reply on X get posted automatically?

No. Generate reply writes the text into the X reply box. You still press Post yourself.

I paid but the free limit is still on

Sign in with the same email you used at checkout, then open the side panel again. If the limit remains, email us with the payment receipt.

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